Privacy policy
When you visit our website kineticsnailsusa.com (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important.
If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
Table of Contents
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE USE YOUR INFORMATION?
- WILL YOUR INFORMATION BE SHARED WITH ANYONE?
- WHO WILL YOUR INFORMATION BE SHARED WITH?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect information that you provide to us.
We collect personal information that you voluntarily provide when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise contact us.
- Personal Information Provided by You: names; phone numbers; email addresses; mailing addresses; usernames; passwords; contact preferences; billing addresses; debit/credit card numbers; and other similar info.
- Payment Data: needed to process purchases. All payment data is stored by PayPal and Shopify Payments. Privacy policies: PayPal, Shopify.
- Social Media Login Data: if you register using a social media account, we receive info from that provider.
Information automatically collected
Some info is collected automatically when you visit/use the site (IP address, browser/device characteristics, OS, referring URLs, usage data, etc.). We also use cookies and similar technologies.
Information collected from other sources
We may collect limited data from public databases, marketing partners, social media, etc.
2. HOW DO WE USE YOUR INFORMATION?
We process your information for legitimate business interests, contract fulfillment, legal obligations, and/or your consent. Uses include:
- Facilitating account creation/login
- Posting testimonials (with consent)
- Requesting feedback
- Managing user accounts
- Sending administrative info
- Protecting our services (fraud prevention)
- Fulfilling orders
- Customer service
- Marketing/promotional communications (if agreed)
- Analytics and improving services
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
We only share/disclose with certain third parties. Examples include advertising platforms, hosting providers, payment processors, and communication tools. We share your data with Kinetics.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes, for analytics and functionality. Details are in our Cookie Notice.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
If you log in via a social media account, we receive info that your provider allows (name, email, profile picture, etc.). We use it only as described here.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
As long as needed for the purposes in this notice, unless law requires longer. Inactive accounts may be deleted or anonymized.
8. WHAT ARE YOUR PRIVACY RIGHTS?
You may review, change, or delete your account info at any time. If you're in the EEA or Switzerland, you can also contact your local data protection authority. Rights include access, correction, deletion, and opting out of marketing.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
We do not currently respond to DNT signals. If that changes, we will notify you in an updated policy.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes. California residents have rights under the "Shine The Light" law and CCPA, including requesting details of data shared, opting out of data sales, and requesting deletion of certain data.
11. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we update as needed to stay compliant. The "Revised" date will change, and the new version is effective when accessible. We may also provide direct notice of material changes.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions, email us at info@kineticsnailsusa.com.
How can you review, update, or delete the data we collect from you?
Depending on your country, you may request access, correction, or deletion. Submit a request by clicking here. We’ll respond within 30 days.